Get In Touch

Contact Us

We're here to help and answer any questions you might have

Phone & WhatsApp

Call or message us anytime

+94770155486

Email

Send us your queries

info@rwandw.com support@rwandw.com
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Fill out the form and our team will get back to you within 24 hours

Business Hours

Monday - Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 5:00 PM

Brand Emails

General

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Find Us

Our Location

Visit our store in Colombo 10, Near Ananda School

Common Questions

Frequently Asked Questions

What are your delivery options?

We offer island-wide delivery within 3-4 working days. Cash on Delivery (COD) is available with terms and conditions applied.

What payment methods do you accept?

We accept Cash on Delivery, Credit/Debit Cards, Bank Transfers, and Payzy installment payments up to 4 months.

Can I exchange a product?

Yes! You can request an exchange within 3 days from the invoice date. Products must be unused and in original condition.

Do you have a physical store?

Currently, we operate online with plans to open in-store showrooms soon. You can visit us at our Colombo 10 office by appointment.

Are all products genuine?

Absolutely! We guarantee 100% genuine and certified authentic products. Quality and trust are our top priorities.

How do I track my order?

Once your order is shipped, we'll send you tracking information via WhatsApp or email. You can also contact us directly for updates.

Still Have Questions?

Our friendly team is here to help. Reach out through any channel and we'll respond as soon as possible.